Responsible Gaming —
Your Safety Is Our Priority
10bd believes that gaming is for enjoyment — never for stress. We are committed to providing you with every tool and support you need to stay informed and safe.
What does Responsible Gaming mean at 10bd?
Online betting and casino gaming is a form of entertainment. However, if it goes out of control, it can have a negative impact on your personal, financial, and family life. 10bd's responsible gaming policy ensures that every player understands their limits, plays within them, and gets help when needed.
We believe that betting is a hobby — not a livelihood or a source of income. Every decision should be made consciously and within one's own means. 10bd stands by this philosophy, and our platform includes multiple safety tools to help you maintain healthy gaming habits.
⚠ Important: 10bd is for people aged 21 and above only. If you are under 21, please refrain from using this platform. Gambling by minors is legally punishable and mentally harmful.
Age restriction strictly enforced
Age is verified at the time of registration. No person under 21 may open or use a 10bd account.
Secure and encrypted platform
10bd keeps your data and transactions protected with SSL encryption and fair play assurance.
24/7 Bengali Support
Our Bengali-language live chat support is always here for you, whatever the issue.
Stay in Control
10bd gives you full control over your gaming. Use the tools below to stay safe.
Deposit Limit
Set a cap on how much you can deposit per day, per week, or per month. Setting this limit prevents you from going beyond your budget and helps you maintain financial safety. The minimum deposit amount is ৳500.
Time-Out Feature
Sometimes you need a break. Using the time-out feature, you can temporarily pause all account activity for anywhere from 1 day to 6 weeks. No betting or casino activity is possible during this period.
Self-Exclusion
If you feel your gaming habits are getting out of control, use the self-exclusion option. It closes your account for an extended period — from 6 months to 5 years, or permanently. It can be activated through support.
Loss Limit
Set a cap on the maximum amount you are willing to lose within a given period. When the loss limit is reached, betting activity is automatically stopped, which helps reduce financial harm.
Reality Check
At set intervals during play, a message appears showing how long you have been playing. This reminder keeps you aware of the time and helps you avoid playing too long.
Professional Support
If you need professional help to overcome a gambling addiction, contact 10bd's 24/7 live chat support. Our team is always ready to provide you with proper guidance and assistance.
Signs of Problem Gaming
If you notice any of the following signs in yourself, you should seek help right away. This is not a weakness — it is a sign of awareness.
- Placing more bets to try to win back money you have lost.
- Borrowing money from family or friends to gamble.
- Feeling restless or irritable when not playing.
- Neglecting work, family, or social responsibilities to stay absorbed in gaming.
- Lying about how much you play or how much you spend.
- Sleep, eating, or mental health being affected because of gaming.
- Spending your salary or savings on gaming and being unable to cover daily expenses.
- Repeatedly trying to stop playing but failing.
Stay Aware, Stay Safe
To be a responsible player, ask yourself these questions from time to time:
Am I playing just for entertainment?
Gaming is for fun. If winning money is the only goal, stop.
Am I staying within my budget?
Only bet an amount that, if lost, will not cause problems in your life.
Can I stop after a loss?
Trying to win back money after a loss is "chasing losses" — this is dangerous behaviour.
Are my loved ones worried?
If family or friends are concerned, listen to what they have to say.
How to Set Safety Limits
Secure your account in just a few steps and move toward responsible gaming.
Log in to your account
Go to the 10bd login page and sign in with your username and password. Make sure you have a secure connection.
Open Account Settings
Go to "Account Settings" or "Responsible Gaming" in your dashboard. You will find all safety options here.
Choose your preferred limits
Pick whichever applies — deposit limit, loss limit, reality check, or time-out — and set the amount.
If you need self-exclusion
Contact live chat for a temporary or long-term break. Our support team is active 24/7 and helps with complete confidentiality.
Review regularly
Check your gaming history and spending report every month. Tighten your limits further if needed. Be honest with yourself.
Prohibited Under 21
10bd strictly enforces the 21+ age limit. Age is verified at registration, and additional proof of identity may be requested in any case of doubt.
If anyone under 18 lives in your home, use parental control software on your device. This protects minors from inappropriate online activity.
Logging into someone else's account without permission, sharing accounts, or opening an account in another person's name is strictly prohibited and may result in account termination.
Age Verification Process
Strict and Transparent
At the time of registration, a national identity card (NID) or other proof of age document may need to be submitted. This information is kept completely confidential and is used solely for age verification.
If you suspect a minor is using an account in your name, notify us immediately via live chat.
Email: [email protected]
Some Tips for Enjoyable Gaming
Set a budget in advance
Decide before you play how much money you will spend. Not a single taka more.
Set a time limit
Avoid playing for long stretches at a time. Take regular breaks and focus on other activities.
Keep your emotions in check
If you are feeling angry, sad, or stressed, step away from gaming. Play with a clear head.
Treat winnings as a bonus
Winning money is not the goal — entertainment is the main purpose. Enjoy it when you win, and take it as a lesson when you lose.
We are always by your side
If gaming feels out of control, do not wait — reach out today. Asking for help takes courage.
24/7 Live Chat
Speak directly with our support team in Bengali. At any hour of the day, any moment of the night — we are ready.
Live chat is completely confidential. Your identity will never be revealed.
Email Support
Email us to share details or to request self-exclusion.
Emails are answered promptly. All communication is completely confidential.
Play safe and enjoy the experience
All the tools for responsible gaming at 10bd are in your hands. Set your limits, take breaks, and always stay aware. We are always here to help.