10bd Terms and Conditions
Please read these terms carefully before using our platform. This document defines the relationship between you and 10bd.
Introduction and General Overview
Introduction to the Agreement
These terms and conditions ("Terms") form a legal agreement between 10bd ("we", "our", "platform") and any user ("you", "user", "member") of our website https://10bd.cam. 10bd operates as a trusted platform for online betting and casino gaming in Bangladesh.
Our services include sports betting (cricket, football, kabaddi, and more), live casino, slots, fishing games, and many other online gaming options. To access any of these services, you must agree to these terms.
Right to Amend Terms
10bd reserves the right to change, modify, or update these terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms. For significant changes, we will attempt to notify you at your registered email address.
Account Registration and Management
Eligibility Requirements
- You must be at least 21 years of age.
- You must be legally authorised to use this platform.
- Only one account may be operated from a single IP address or device.
- Officers, employees of 10bd, or their close relatives may not create an account.
Account Registration Process
You must provide accurate and truthful information during registration. Accounts created with false or misleading information will be closed immediately, and the balance may be forfeited.
- Each person may hold only one account.
- It is your responsibility to keep your account password confidential.
- Any unauthorised access to your account must be reported to our support team immediately.
- Transferring or selling your account to another person is strictly prohibited.
Identity Verification (KYC)
10bd conducts identity verification to ensure security and prevent fraud. For withdrawals or transactions above a certain amount, you may be required to provide a government-issued ID (national ID card, passport). 10bd reserves the right to hold withdrawals until verification is completed.
Deposit and Withdrawal Policy
Deposit Terms
We accept popular mobile banking services in Bangladesh for deposits to 10bd. The minimum deposit amount is ৳500 for each payment method.
- Accepted methods: bKash, Nagad, Rocket, Upay.
- The correct reference number must be used when making a deposit.
- Depositing from another person's account into your account is not permitted.
- Accounts involved in fraudulent transactions will be suspended.
- Deposit processing is generally instant.
Withdrawal Terms
The minimum withdrawal amount is ৳800. Withdrawal requests are typically processed within 5 to 30 minutes.
- Withdrawals may only be made to the same account from which the deposit was made.
- The required wagering conditions must be met before any bonus balance can be withdrawn.
- Withdrawals from unverified accounts may be delayed.
- Withdrawal times may vary in exceptional circumstances.
- Additional verification may be required for unusually large withdrawal amounts.
Bonus and Promotion Terms
Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. To withdraw this bonus, a wagering requirement of 20 times (20x) the bonus amount must be met.
- Once a bonus has been claimed, it cannot be cancelled.
- Wagering must be completed before the bonus expires.
- Attempting to claim bonuses using multiple accounts will result in all accounts being cancelled.
- Restrictions on using bonus funds may apply to certain games.
VIP Program Terms
10bd's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback is provided at each tier:
- Bronze: up to 0.3% weekly cashback.
- Silver: up to 0.6% weekly cashback.
- Gold: up to 0.9% weekly cashback.
- Platinum: up to 1.2% weekly cashback.
- Diamond: up to 1.5% weekly cashback.
10bd reserves the right to change VIP tier status and determine specific cashback amounts.
General Bonus Rules
- Multiple members from the same household or IP address may not claim the same bonus.
- In cases of bonus abuse, 10bd reserves the right to cancel the bonus and forfeit any winnings.
- 10bd may modify or cancel any bonus offer at any time.
- Each bonus has its own validity period and terms.
Fair Play and Prohibited Activities
Prohibited Activities
The following activities are strictly prohibited and will result in immediate account closure:
- Placing bets using automated software or bots.
- Attempting to artificially complete bonus wagering requirements ("bonus abuse").
- Exploiting technical errors on the platform.
- Money laundering or conducting illegal financial activities.
- Hacking or attempting to compromise the security of the platform.
- Harassing or behaving improperly toward other members.
Fair Play Policy
10bd operates a safe and reliable platform using SSL encryption and modern security measures. Our games are powered by recognised software providers (such as PG Soft, Pragmatic Play, JILI, and Spribe), which use Random Number Generator (RNG) technology to ensure fair outcomes.
Privacy and Data Protection
Data Collection and Use
Your personal information will only be used to improve our services and keep transactions secure. We do not sell your data to third parties. For more details, please read our Privacy Policy.
- Information provided during registration is used for identity verification.
- Transaction data is stored for security analysis.
- Our privacy policy applies to the use of cookies and analytics.
Data Security
10bd uses industry-standard SSL encryption and security measures to protect your financial and personal information. However, complete security over the internet cannot be guaranteed, so please store your password and login details carefully.
Responsible Gaming and Self-Exclusion
Responsible Gambling Policy
10bd believes that online gaming is a form of entertainment and should be enjoyed responsibly. We are aware of our members' safety and actively provide support.
- You can set your own deposit limits.
- You may voluntarily suspend your account temporarily (self-exclusion) if needed.
- If you notice signs of gambling addiction, contact our 24/7 support team for help.
For more information, please read our Responsible Gaming page.
Protection of Minors
10bd strictly prohibits anyone under the age of 21 from using the platform. We use an active age verification process to keep minors away from gaming. If an account operated by a minor comes to our attention, that account will be closed immediately and any winnings will be forfeited.
Intellectual Property and Content Policy
Intellectual Property Rights
All content on the 10bd website — logos, designs, text, graphics, software, and other materials — is the intellectual property of 10bd and/or the relevant software providers. Using, reproducing, or distributing this content in any form without prior written permission is prohibited.
User Code of Conduct
- Respectful behaviour toward other members must be maintained on the platform.
- Offensive, obscene, or discriminatory language is strictly prohibited.
- Spamming or advertising on the platform is not permitted.
- Collecting or sharing the personal information of other members is prohibited.
Limitation of Liability
Liability for Service Disruptions
The platform's services may be temporarily disrupted due to technical issues, server maintenance, loss of internet connection, or unforeseen events. 10bd will not be liable for any damages in such cases.
Liability for Outcomes
Online betting and gaming carries a risk of financial loss. 10bd is not responsible for the outcome of your bets or games. All betting and gaming decisions are made entirely at your own discretion.
- Game outcomes are determined by RNG technology and are not controlled by 10bd.
- Consider your financial limits before placing bets.
- There is no guarantee of recovering lost funds.
Account Closure and Termination
Account Closure at Member's Request
You may close your account at any time by contacting our support team. Before closing your account, please settle any pending bonus conditions or withdrawable balance.
Account Closure by 10bd
10bd may temporarily or permanently close your account in any of the following circumstances:
- Violation of these terms and conditions.
- Fraudulent activity or bonus abuse.
- Failure to complete identity verification.
- Operating multiple accounts.
- Transactions suspected of money laundering.
If an account is closed for any of the above reasons, the bonus balance and any winnings earned from bonuses may be forfeited.
Dispute Resolution & Contact
Dispute Resolution Process
For any dispute or complaint, please contact us first through our 24/7 Bengali live chat support. Every effort is made to resolve all disputes in a friendly manner.
- Time limit for filing a complaint: within 30 days of the incident.
- Acknowledgement of receipt will be provided for every complaint.
- 10bd's decision will be considered final.
Support Contact
Contact our team for assistance with anything:
- Live Chat: Available 24/7 in Bengali.
- Email: [email protected]
Applicable Law & Final Provisions
Entire Agreement
These terms and conditions, our Privacy Policy and Responsible Gaming policy together form the entire agreement between you and 10bd and replace all previous oral or written agreements on this subject.
Severability Clause
If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will remain fully in effect. The invalidation of any part of the terms does not mean the entire terms are invalidated.
Acknowledgement of Acceptance of Terms
By creating an account on or using the 10bd platform, you confirm that you have read, understood, and agreed to abide by these complete terms and conditions. If you disagree with these terms, please stop using the platform.
For ages 21+. Gamble responsibly. For help, visit our Responsible Gaming page.