10bd Privacy Policy Your Information Is Protected

Last Updated: January 2026

This Privacy Policy describes the agreement between the 10bd platform ("we", "us") and its users ("you", "your") regarding the collection and processing of information. By using the 10bd.cam website or mobile platform, you agree to the terms of this policy. We take your privacy very seriously and make every effort to protect your personal information.

10bd provides services only to users aged 21 or older. We include age verification as part of the registration process. We do not knowingly collect information from minors.

1 Information Collection — What We Collect

1.1 Registration and Account Information

When you create an account on 10bd, we collect the following information:

Full name and date of birth
Email address
National ID or passport number (for age and identity verification)
Residential address
Preferred payment method details (bKash, Nagad, Rocket, Upay)
User-set password (stored in encrypted form)

1.2 Transaction Information

For every deposit and withdrawal transaction, we record the amount, time, payment method, and transaction status. This information is used to ensure financial security and to resolve any disputes.

1.3 Technical Information

The following information may be collected automatically while you use the platform:

IP address and device information
Browser type and version
Operating system
Page visit time and duration
Cookie data (see details below)
Referral URL

1.4 Gaming Activity Information

To ensure responsible gaming and improve service quality, we store information about your gaming history, bet amounts, session duration, and preferred game categories.

2 Purpose of Data Use

10bd uses the information collected only for the following purposes:

2.1 Service Delivery and Operations

Your information is used to create and manage your account, process transactions, ensure gaming services, and distribute bonuses and rewards.

2.2 Identity and Age Verification

10bd serves only individuals aged 21 or older. Your identifying information is used during registration and in any additional verification process when required.

2.3 Security and Fraud Prevention

We monitor your account activity to prevent unauthorized access, money laundering, and any form of fraudulent activity.

2.4 Customer Support

Our support team may use your account information to resolve your complaints or issues through 24/7 Bengali live chat.

2.5 Service Improvement

Analytical data is used to further improve the user experience, add new features, and develop the platform technically.

2.6 Responsible Gaming

Gaming activity is analyzed to set gaming limits and to identify problematic gaming behavior early so that appropriate support can be provided.

3 Data Storage and Security

3.1 Security Technology

10bd uses industry-standard SSL encryption technology to protect your information. All data is transferred in encrypted form, making unauthorized access by third parties virtually impossible.

3.2 Server Security

Our servers operate in a firewall-protected environment. Server security is maintained through regular security audits and vulnerability testing.

3.3 Access Control

Only authorized staff may access your information, and only for specific purposes. Every access is logged and reviewed regularly.

3.4 Data Retention Period

Your information will be retained for as long as your account is active and for as long as necessary to meet applicable legal obligations after the account is closed. Transaction records are kept for a minimum of five years.

3.5 Password Protection

Your password is stored using a strong hashing algorithm. Our staff will never be able to see your password. If you notice any suspicious activity, change your password immediately.

4 Sharing Information with Third Parties

10bd does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

The minimum information necessary to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant payment gateway. These organizations are governed by their own privacy policies.

4.2 Technology Service Providers

Technology partners engaged to operate the platform (server hosting, analytics tools) may access data only under contractual obligations and may not use it for any other purpose.

4.3 Legal Obligations

Information may be provided to the relevant authorities where required to comply with a court order, a lawful request from an investigating agency, or applicable law.

4.4 Corporate Restructuring

In the event of a business merger or acquisition, user information may be transferred to the new entity. Users will be duly notified before any such change takes place.

5 Cookie Policy

The 10bd website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They play an indispensable role in maintaining login sessions, security verification, and payment processing.

5.2 Functional Cookies

Functional cookies are used to save your language preferences, previous settings, and user customizations.

5.3 Analytical Cookies

Analytical cookies are used to analyze site traffic and understand user behavior. They do not collect personally identifiable information.

5.4 Cookie Controls

You can accept or reject cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

6 Your Rights

As a user of the 10bd platform, you have the following rights:

6.1 Right to Access Your Information

You have the right to request details of what information we hold about you. This request can be made by email.

6.2 Right to Correct Your Information

If there is any inaccuracy in your personal information, you have the right to request a correction. This can be done through account settings or directly through the support team.

6.3 Right to Delete Your Information

In certain circumstances, you have the right to request deletion of your personal information. However, some information may need to be retained for a specific period due to legal or regulatory obligations.

6.4 Right to Object to Processing

You have the right to object to the use of your information for marketing communications or analytical purposes. We will act on such requests as quickly as possible upon receipt.

6.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via 24/7 live chat or email. We are committed to responding to your request within 30 business days.

7 International Transfer of Data

10bd uses internationally standard technology infrastructure, which means your information may be stored or processed on servers in various countries. Wherever your information is held, the protection standards described in this Privacy Policy are maintained.

For international data transfers, we ensure appropriate contractual safeguards are in place. All our third-party partners are required to comply with the necessary data protection standards.

8 Protection of Minor Users

10bd is firmly committed to ensuring that no one under the age of 21 can use this platform. We do not intentionally collect any personal information from minors.

If we become aware that a minor has created an account, the relevant account and all associated information will be deleted immediately. If a parent or guardian has any concern about this, please contact us via live chat.

9 Policy Changes and Updates

10bd reserves the right to update this Privacy Policy when necessary. If any significant changes are made, we will notify you in the following ways:

By displaying a clear notice on the website
By sending a direct notification to your registered email
By requesting acknowledgment of the new terms at the time of login

Continued use of the platform after a revised policy takes effect will be considered your acceptance of the new policy. The current version of the policy will always be available on this page, and the date of the most recent update will be stated.

10 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team and customer service representatives are always ready to assist you.

Live Chat Support: 24/7 Bengali live chat — access directly on the platform

Email: [email protected]

Email requests are responded to within 30 business days. For urgent matters, use 24/7 live chat.

Your privacy is very important to us. 10bd is always committed to protecting your information. Using this platform means you agree to this Privacy Policy. Please also read our Terms and Conditions and Responsible Gaming Guidelines.

10bd Privacy Policy —Your Data, Our Responsibility